Customer Care

Thank you for choosing Affluent Greek. We are a family-owned boutique founded by Vaughan and Lyn Sanders, creating distinctive apparel and accessories with attention to the details.

Appointments & Customer Support

Our studio visits and customer consultations are by appointment only. We do not offer walk-in service. To arrange an in-person or virtual appointment, or ask a question about your order, email hello@affluentgreek.com.

Affluent Greek
5315 Peachtree Blvd, Suite 312
Chamblee, GA 30341

Shipping & Order Status

In-stock pieces ship within 3–5 business days. Made-to-order pieces require 4–6 weeks for production before shipment, unless a different timeframe is stated on the product page or confirmed for a custom order. Carrier transit time is additional.

Items marked “Currently in production” are not ready to ship. Orders ship after production is complete and stock is received. Please check the individual product page for availability and timing before ordering.

Shipping rates and estimated transit times are shown at checkout, with complimentary shipping on orders of $250 or more as displayed at checkout. You will receive tracking information by email when your order ships. Expedited shipping does not shorten production time.

If you need a piece for a specific event, please contact us before purchasing. For full details, see our Shipping Policy.

All Sales Are Final

All sales are final, including made-to-order and custom-sized items. Refunds are not offered. Please review the product details, sizing chart and your measurements carefully before placing your order. We are happy to help with sizing questions or arrange a virtual consultation before you purchase.

If Your Item Arrives With a Concern

Please email hello@affluentgreek.com within 3 days of receiving an item with damage or a quality concern. Include your order number, a description of the issue and clear photographs so we can review it with you.

For a made-to-order garment with a confirmed quality or construction issue, we will review the concern and arrange a correction or remake where appropriate.

Approved Returns & Store Credit

Please contact us for approval and instructions before sending an item back. Once an approved return has been received and inspected, store credit will be issued if deemed appropriate. We will notify you by email after review. Store credit is not automatic.

Please include your order number and keep your return tracking information. Return shipping costs are the purchaser’s responsibility, and original shipping fees are non-refundable.

Approved returns should be sent to:
AG Returns
5315 Peachtree Blvd, Suite 312
Chamblee, GA 30341

Delivery Questions

If tracking shows a delay or a delivered package cannot be located, please contact the carrier and email us your order number and tracking details. We can review the information available to us and help you identify the next step.

Terms & Conditions

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Term and Conditions

All sales made by, Affluent Greek (AG)(“Seller”) to you (“Customer”) are governed by these Terms and Conditions of Sale unless otherwise indicated by AG in writing.

 

Please read these Terms and Conditions of Sale before placing your order.  Please contact us before purchasing if you have any questions about these terms. AG reserves the right to amend or modify these Terms and Conditions of Sale at any time and without notice at its sole discretion.

 

All sales are contingent on the Customer’s acceptance of AG Terms and Conditions of Sale.

 

Seller shall not accept Customer’s purchase orders unless and until Customer consents to these Terms and Conditions of Sale.  These Terms and Conditions of Sale (as set forth on this website) supersede the terms and conditions of Customer’s purchase order(s) and will govern all transactions between Customer and Seller.  These Terms and Conditions of Sale also apply to all future transactions unless modified in writing and signed by Seller and Customer.

 

Payment Terms

Seller accepts Visa, MasterCard,  Discover, American Express.

 

Pre-authorization of Credit and Debit Cards

Please note, when paying for an order with a credit or debit card,  will pre-authorize your card for the portion of your order that is shipping, along with applicable freight and sales tax, prior to processing your order.  The full amount will then be charged to your card once your order ships.  Pre-authorizations reserve the total dollar amount on your credit card (or funds available through your debit card) to pay for your order.  Pre-authorizations will drop off of your account within 1-7 days, depending on your card issuer.

 

Sizing Chart

Sizing charts may vary through manufacturing. Click on the product description for sizing recommendations. Contact us if you need any specifics regarding sizing.

 

Prices, Quantities, Styles and Colors

All prices are subject to change without notice. All merchandise will be billed at the prices in effect at the time of ordering. So Seller reserves the right, at its sole discretion, to change or discontinue styles, colors, sizes or fabrics.  All orders are subject to availability.

 

Promotional Codes, Coupons and Discounts

Promotional discounts cannot be combined at time of redemption unless otherwise stated in the promotional offer, nor can they be applied to previous purchases.  Promotional codes cannot be applied to gift certificates under any circumstances.  Promotional discounts cannot be applied to tax, shipping and handling, or any similar processing charges.  Original discount amount will be deducted from the value of all returned items purchased with a discount at time of purchase (e.g. promotional codes, coupons, etc.).

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Alpha Kappa Alpha Sorority, Inc. Buyer Terms

“Buyer acknowledges, understands and agrees (hereinafter collectively “agrees”) that he/she is an Authorized Buyer only if buying goods bearing logos, designs, copyrights and trademarks for an AKA member. Buyer agrees that a non-member is not allowed to purchase, own, wear or possess such items.

 

Buyer also agrees that purchasing Sorority goods for any other reason is prohibited and doing so under false pretense authorizes Sorority to immediately (1) remove the goods from the internet and all social media platforms such as Facebook, Instagram, ebay, amazon.com, etsy.com (hereinafter collectively “Third Party”) and (2)repossess such good(s) from Buyer and Third Party trying to sell them. Buyer agrees to waive its First Sale Doctrine right to subsequently sell any item(s), bearing a Sorority Mark.”

 

Disclaimer of Warranties

Seller cannot guarantee variances in color, shade, size, or construction of merchandise.  Seller hereby disclaims all express and implied warranties, including, without limitation, implied warranties of merchant-ability and fitness for particular purpose.

 

All such warranties are hereby disclaimed and excluded from any and all transactions between Customer and seller and shall not apply to the merchandise sold by Seller.

 

Limitation on Liability

Customer acknowledges that Seller shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages including but, not limited to, damages for loss of profits, goodwill, or other intangible losses (even if Seller has been advised of the possibility of such damages), or personal injuries or death resulting from use or sale of the Seller’s merchandise.

 

Jurisdiction and Governing Law

Seller is headquartered in the State of Georgia in the United States of America.  These Terms and Conditions of Sale shall be governed by and interpreted under the laws of the State of Georgia (without regard to its conflicts of laws principles) and the federal laws of the United States of America.  If any provision of these Terms and Conditions of Sale is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Use, which shall remain in full force and effect.

 

Customer expressly agrees that exclusive jurisdiction for any dispute with Seller, or in any way relating to these Terms and Conditions of Sale, resides in the courts of the State of Georgia and you further agree and expressly submit to the personal and exclusive jurisdiction of the courts of the State of Georgia in connection with any such dispute including any claim involving the merchandise or Seller or its affiliates, subsidiaries, employees, contractors, officers, directors.